ExtenSive: Extending the attractiveness of transport for end user and extending IP4 to SaaS solutions

Description of the Project

ExtenSive project is part of Shift2Rail (S2R) Innovation Programme 4 (IP4), which addresses “IT solutions for attractive Railway services”.

ExtenSive provides complementary and continuous solutions already started within previous projects, MaaSive, ATTRACkTIVE, Co-Active and the lighthouse project IT2Rail, to enhance the traveller experience and improve the travel services (in the areas of travel shopping, trip tracking, booking and ticketing and aligned with Mobility as a Service paradigms) and deal with Software as a Service approach.

ExtenSive will improve and enhance the current functionalities of IP4 and create synergies with the other S2R IPs to enhance services for users and operators and facilitate information flow among IP4 services and other railway systems.

The overall objective of the project is to achieve a full seamless multimodal travel experience, the customers should be able to easily plan, book and purchase door-to-door journeys without dealing with different tools, procedures and interfaces. Hence, to become more attractive, rail must achieve interoperability with other transport modes and mobility services, within different regions, cities and across borders and face the lack of modal interoperability

Industrial Partners

Indra's Role

Indra brings to the project its know-how and experience in offering technological solutions in transportation networks and is highly involved in different activities, such as ticketing processes that take place in multimodal environment, operator tools such as the CRM and CMMP (Customer Management Market Place) that facilitates the operation of the Transport Services Providers and retailers, the development of technologies that could foster interoperability and the reduction of interaction between the traveller and the infrastructure.

Together with Indra Sistemas, Indra Factoría Tecnológica (IFT), as linked third party, IFT collaborates with Indra Sistemas in the evolution of the CRM and the application that allows users to use the functionalities from a web browser.

Technologies used

• SInformation services for travelers
• Incidences and events manager
• Journey Planning, Sales and booking systems
• Central Clearing house
• Mobile validation, EMV, biometric validation
• Backoffice
• Mobility-as-a-Service

More information

This project, under reference nº H2020-101015462, has been funded through the Horizon 2020 Programme of the European Commission within the Shift2Rail initiative, of which Indra is an associate member.